Return Management System

Applicable to North American Residents Only Warranty Claim for Player Stick

1/5Your Information

Complete all of the personal and product information below.

Are you a retailer?

Claim Method

Claim Type

*Pre-Consumer Sale indicates the goods have not been sold to the customer*

Account ID

Account Name

First Name

Last Name

No shipping to P.O boxes

Address

Unit/Appartment #

City

Postal / Zip Code

Country Province / State

Phone #

Email Confirm Email

2/5Product Details

Complete all of the personal and product information below.

Warranty does not cover PRO Stock items

Brand Model

Please Specify?

Serial # (8 digits)

Age Flex

Curve Pattern or Name

In the event we do not have your stick curve option please choose your preferred 2nd choice

Hand

3/5Purchase Details

Complete all of the personal and product information below.

Invoice Number

Purchased In

Date of Purchase

Store Name

4/5Required Images

Complete all of the personal and product information below.

Please ensure that all images are at least 600 x 400
For optimal results, we suggest using a desktop computer to upload your pictures
Accepted image formats are: *.jpg *.png *.jpeg *.gif

All 4 fields are required to process the claim

Image of the serial number (i.e. Barcode on stick or Barcode on tag)

Image of the entire product

Image of the broken area on product

Image of the receipt of purchase

5/5Breakage Details

Complete all of the personal and product information below.

Breakage Location

Click on the stick to highlight broken area.

Comments 250 Character Limit

Thank you for submitting your claim to CCM Hockey. During our busiest period, our response time may be delayed. Rest assured; our team is diligently working to address your inquiry.

I have read and accepted the warranty policy.